Changing permissions: Remove access

To remove access of a person listed on your policy please go into your account: 

• Profile
• Settings
• Edit permissions
• Remove their name from the list of people who have access to the policy

You will receive a confirmation email as will the person removed, confirming the change. 

                         

Only looking to renew yourself on your group policy? No problem. Just make sure you let us know at least five days before the date your policy renews if you pay for your policy in one go, or 10 days’ notice if you’re paying monthly.

So we can collect or refund any additional premium securely, amendments must be made via MyStaysure or by giving us a call. We are unable to action these via webchat or email but are working hard to move towards this in the future.